Who is responsible for corrections at Canada Perspective?
Andrew Leblanc, Standards & Fact-Checking Lead at Canada Perspective, is responsible for handling all correction requests. He oversees the standards desk that verifies reported errors, determines what corrections are needed, and ensures they are published promptly. Andrew can be reached directly at andrew.leblanc@canadaperspective.org.
Canada Perspective (canadaperspective.org) is owned and operated by Northern Beacon Media Inc., an Ontario corporation (Ontario Business Registry company number 1003194827) with registered office at Unit 12, 95 King Street East, Toronto, ON M5C 1G4. The publication is committed to trustworthy Canadian journalism, and correcting errors when they occur is a fundamental part of that commitment. Every correction request is logged, tracked, and reviewed by the standards desk under Andrew Leblanc before any change is published.
How do I report an error or concern?
Readers can report errors by emailing corrections@canadaperspective.org. The corrections team also monitors tips@canadaperspective.org and the general contact address info@canadaperspective.org for error reports. Reports should include the article URL, a description of the error, and any supporting sources.
Readers who are unsure whether something constitutes an error are encouraged to send their concern anyway; the standards desk will assess it. Reports can also be submitted anonymously, though including contact information allows the team to follow up for clarification if needed. Canada Perspective aims to acknowledge receipt of every correction request within one business day.
How does Canada Perspective handle reported errors?
The standards desk under Andrew Leblanc reviews each reported error, verifies the claim against original sources, and determines whether a correction is warranted. Material errors — those that change the factual meaning of an article — receive a correction note appended to the article. Non-material errors, such as typographical mistakes that do not affect meaning, are fixed without a note unless the error is significant enough to merit acknowledgement.
Andrew Leblanc or a designated member of the standards desk investigates the claim by consulting the original sources, interview notes, and any relevant documentation. If the error is confirmed, the desk determines the appropriate remedy: a correction, a clarification, or, in rare cases, a retraction. The reporter and editor of the original article are informed of the correction. Canada Perspective logs every correction for internal review and publishes a correction note that is transparent about what was wrong and what has been fixed.
What happens after a material error is confirmed?
When a material error is confirmed, the article is updated with the correct information and a correction note is added at the bottom. The note explains what was originally published, what the correction is, and the date of the correction. The note is visible to anyone reading the article and remains permanently attached.
Canada Perspective does not make silent corrections to material errors. Every substantive change is accompanied by a correction note that clearly states what has been altered and why. In cases where the error is significant enough to affect the overall understanding of the story, the headline or summary may also be updated, and a note will reflect that change. The standards desk aims to complete this process within two business days of confirming the error, though complex corrections may take longer.
What if I am not satisfied with the response?
If a reader is not satisfied with how a correction request was handled, they can escalate the matter to Catherine Roy, Editor-in-Chief, at catherine.roy@canadaperspective.org. Catherine oversees editorial standards and can review the decision made by the standards desk. She will respond to the complaint and, if warranted, order a further correction or clarification.
Canada Perspective has a formal Complaints Procedure that outlines the steps for readers who wish to escalate beyond the initial response. That procedure includes timelines, contact details, and the process for having a complaint reviewed by Catherine Roy. Readers who remain unsatisfied after that review may contact the publisher directly through the contact information on the Contact page.
Where can I read related policies?
Canada Perspective maintains several related policies that govern our editorial standards and transparency practices. These include our Editorial Policy, Fact-Checking Policy, and Complaints Procedure. Readers are encouraged to review these documents for a fuller understanding of how the publication operates.
The following policies are available on the Canada Perspective website:
- Editorial Policy — overall standards for reporting, sourcing, and editorial decision-making
- Fact-Checking Policy — how the standards desk verifies information before and after publication
- Complaints Procedure — formal process for raising concerns beyond correction requests
- Ownership & Funding — disclosure of our corporate structure and revenue sources
- AI & Automation Policy — how digital tools support editorial work without replacing human judgement
Our commitments
- Correct material errors promptly and transparently with a visible correction note that explains what was wrong and what was fixed.
- Acknowledge every correction request within one business day and resolve material errors within two business days of confirmation.
- Never make silent corrections to material errors; every substantive change will be accompanied by a clear correction note.
- Provide a clear escalation path to the Editor-in-Chief for any reader who is not satisfied with the standards desk response.
- Log all corrections and use them as learning tools to improve editorial processes and reduce future errors.