
Ma Canada Vie au travail: Login, Benefits & Guide for Federal Employees
If you’re a federal public service employee in Canada, you’ve probably heard about Ma Canada Vie au travail — the online portal where you manage your health, dental, and retirement benefits, but getting signed in and knowing what each plan covers can be confusing. This guide walks through the login steps, explains the key benefits like RSSFP and REER, and helps you tell the Canada Life portal apart from other government accounts.
Administrator: Canada Life Assurance Company ·
Coverage types: Health, Dental, Retirement ·
Portal type: Employee benefits portal
Quick snapshot
- Exact coverage limits for each plan are not detailed in the public-facing portal description
- Whether the mobile app is fully functional outside Canada is not specified
- New features and updates are released periodically; app last updated November 2024 (Apple App Store)
- Download the mobile app or register at ma.canadavie.com/acceder (CUPE EWBT)
- Contact the Group Customer Call Centre at 1-888-222-0775 for ongoing issues (Apple App Store)
Here’s a quick overview of the key facts about the portal and the plans available.
| Detail | Value |
|---|---|
| Official portal URL | ma.canadavie.com |
| Administrator | Canada Life Assurance Company |
| Plans available | RSSFP, RSDP, REER, life insurance, disability |
| Registration URL | my.canadalife.com/inscription (Canada Life registration page) |
| Support phone | 1-888-222-0775 (Group Customer Call Centre) |
| Mobile app | Available on iOS (Apple App Store) |
| Access hours | 24/7 |
| Language | English and French |
How do I log in to Ma Canada Vie au travail?
- Go to ma.canadavie.com/acceder (Canada Life participant access page). If you haven’t registered yet, click “S’inscrire” (Register) after scrolling to the registration section (CUPE EWBT).
- Have your plan identification numbers and payroll identification number ready (CUPE EWBT).
- Use the username and password provided by your employer. First-time users must register either on the website or through the mobile app (Apple App Store).
- After registration, log in with your credentials.
- If you can’t remember your password, use the “Forgot password” link. For ongoing issues, contact the Group Customer Call Centre at 1-888-222-0775 (Apple App Store).
- Make sure you are using a supported browser (latest versions of Chrome, Firefox, Safari, Edge).
The pattern: The Canada Life portal is separate from My Service Canada Account and My GC Pension, which are different Government of Canada service portals (Canada.ca — Government of Canada services page). Don’t confuse them — Ma Canada Vie au travail is strictly for employer-sponsored benefits administered by Canada Life.
What benefits are available through Ma Canada Vie au travail?
Health and dental benefits
- Access to the Public Service Health Care Plan (RSSFP) and Public Service Dental Plan (RSDP) (Canada.ca — Treasury Board Secretariat pension page)
- Submit claims online via the portal, view coverage details, and download a digital benefits card (Apple App Store — Ma Canada Vie au travail app)
Retirement savings plans
- The portal includes the Registered Retirement Savings Plan (REER/RRSP) through employer-sponsored group plans
- Check overall savings growth and return rate of each plan (Apple App Store)
Life and disability insurance
- Group life insurance and disability coverage are also managed through Ma Canada Vie au travail
- Coverage details depend on your employer’s plan contract
Why this matters: For federal employees, having all benefits in one place simplifies tracking claims and contributions, but the real power is the ability to file claims on the go instead of mailing paper forms.
What is Canada Vie RSSFP?
Definition of RSSFP
- RSSFP stands for Régime de soins de santé de la fonction publique — the Public Service Health Care Plan (Canada.ca — Treasury Board Secretariat)
- Administered by Canada Life Assurance Company
Coverage details
- Covers eligible health expenses: prescription drugs, hospital services, paramedical practitioners, vision care, and more
- Employees can submit claims online through the Ma Canada Vie au travail portal
Eligibility
- Available to federal public service employees who are enrolled in the plan through their employer
- Requires active employment or pensioner status
The trade-off: While the plan covers a wide range of services, not all expenses are reimbursed at 100% — always review your plan booklet before booking services.
What is Canada Vie REER?
Definition of REER
- REER stands for Registered Retirement Savings Plan (known as RRSP in English)
- Available through employer-sponsored group plans on Ma Canada Vie au travail
How to contribute
- Contributions are deducted directly from your pay in most cases
- Employer may also make matching contributions depending on the plan
Managing your REER online
- Check your savings plan summary, contributions, and investment performance within the portal or app (Apple App Store)
- You can message Canada Life directly from the app for plan questions
The catch: The group REER may have limited investment options compared to a self‑directed RRSP. Employees who want more control might consider transferring part of their savings to a personal account.
What is Canada Vie RSDP?
Definition of RSDP
- RSDP stands for Régime de soins dentaires de la fonction publique — the Public Service Dental Plan
- Administered by Canada Life for eligible federal employees
Coverage details
- Covers preventive care (cleanings, exams, x‑rays) and major services (fillings, crowns, dentures)
- Claims can be submitted online through the Ma Canada Vie au travail portal
How to file a claim
- Log in, navigate to the dental section, upload your receipt, and submit
- Reimbursement is typically direct‑deposited within a few business days
What this means: With both RSSFP and RSDP under one portal, you can manage your medical and dental claims without juggling multiple logins. The app makes it even easier—snap a photo of your receipt and submit on the spot.
Confirmed facts and what remains unclear
Confirmed facts
- Ma Canada Vie au travail is the employee benefits portal administered by Canada Life
- Canada Life administers the Public Service Health Care Plan and Public Service Dental Plan
- Registration requires plan identification numbers and payroll ID (CUPE EWBT)
- The mobile app allows claim submission, coverage viewing, and digital benefits card (Apple App Store)
- The portal is separate from My Service Canada Account and My GC Pension (Canada.ca)
What’s unclear
- Exact annual coverage maximums for specific dental procedures are not publicly listed on the portal
- Whether the app works fully outside of Canada is not specified
- Details on how to switch investment options within the group REER are not clearly documented in the public portal description
- Eligibility criteria for disability insurance are not fully explained on the portal landing page
- The availability of the app in languages beyond English and French is not specified
The pattern: While many details are confirmed, some coverage specifics remain opaque; always check your plan booklet for the most accurate information.
Quotes from the experts
“To register, users are instructed to go to ma.canadavie.com/acceder and click ‘S’inscrire’ after scrolling to the registration section.”
CUPE EWBT — union benefits guide
“The Ma Canada Vie au travail app lets users submit claims, view coverage and balances, and save a digital benefits card.”
Apple App Store — Ma Canada Vie au travail listing
“Users can also view a summary of their savings plans and check overall savings growth and the return rate of each plan.”
Apple App Store — Ma Canada Vie au travail listing
“My GC Pension is only available to active federal employees with access to the Compensation and pension portal on the Government of Canada network.”
Canada.ca — Public Service Pension portal instructions
The Ma Canada Vie au travail portal is your single access point for federal employee health, dental, retirement, and insurance benefits, separate from other government accounts. Getting logged in requires prior registration using employer‑provided numbers. Once inside, you can submit claims, track savings, and manage coverage from your phone. For federal employees juggling multiple benefit programs, the clear advantage is consolidation — but the trade‑off is that some plan details remain opaque unless you dig into your specific employer contract. For every federal public servant, the recommendation is clear: register now, download the app, and verify your benefit limits — before you need to file a claim.
Frequently asked questions
Can I access Ma Canada Vie au travail from my mobile device?
Yes, the Ma Canada Vie au travail app is available on iOS and Android. You can download it from the Apple App Store or Google Play Store.
What should I do if I forget my username?
Use the “Forgot username” link on the login page. If you still have trouble, call the Group Customer Call Centre at 1-888-222-0775 (Apple App Store).
How do I update my address?
Log in to Ma Canada Vie au travail, go to your profile settings, and update your contact information. Changes may need to be confirmed by your employer.
Is there a cost for using Ma Canada Vie au travail?
No, the portal and mobile app are free for enrolled plan members. Your employer covers the administrative costs.
How do I contact Canada Life support?
You can message Canada Life directly through the app or call the Group Customer Call Centre at 1-888-222-0775 (Apple App Store). Support is available 24/7.
Can I enroll in benefits through the portal?
No, enrollment in benefits is handled by your employer. Once enrolled, you use the portal to manage and submit claims.
Is Ma Canada Vie au travail the same as My GC Pension?
No. Ma Canada Vie au travail is for health, dental, and retirement benefits administered by Canada Life. My GC Pension is a separate Government of Canada portal for pension information (Canada.ca).
What if I need help with the app?
The app includes a help section and lets you contact Canada Life directly. You can also call 1-888-222-0775 for technical support.